Bourbon Heartbeat

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.  To start a return, you can contact us at whiskeymorninggeneralstore@gmail.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.  You can always contact us for any return question at whiskeymorninggeneralstore@gmail.com.

Damages and issues  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items  Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.  Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Whiskey Morning General Store makes every effort to ship all items within 10-14 business days. We are not responsible for packages once they have been dropped off with the shipping carrier. If you believe your package is lost, please contact the shipping company to file a claim. Orders are sent to the shipping address on the order form. Please make sure the address you entered is complete and accurate. Whiskey Morning General Store is not responsible for packages that are non delivered due to incorrect shipping addresses.